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Return Policy:

14K Gold Jewelry Return Policy: All 14K gold body jewelry, 14 gauge and larger is custom made to order and is not returnable. All 14K Gold Belly Button Rings are custom made to order and are not returnable.

A $2.99 re-stocking fee will be charged on all returns and exchanges shipping within the United States and all it's territories, including APO & FPO addresses. The $2.99 return fee is per order, not per item. If you return two orders at the same time, only one $2.99 fee will be charged.

Orders shipping outside the United States:
Canada & Mexico
Returns for refund will be charged the USD$2.99 re-stocking fee. Exchanges will be charged a re-stocking/re-shipping fee of USD$11.50. This includes the shipping fee for the exchange.

Countries Outside of North America
Returns for refund will be charged the USD$2.99 re-stocking fee. Exchanges will be charged a re-stocking/re-shipping fee of USD$13.50. This includes the shipping fee for the exchange.

We ship all body piercing jewelry in individually sealed plastic bags. This allows the customer to examine size, quality, color, etc. before opening sealed bag. Do not open sealed bag until you are sure you wish to keep the product. See return procedures below.

To prevent transmission of disease and to address the health concerns of our customers, we do not accept returns on any body piercing jewelry unless jewelry is returned to BodySparkle in the original, sealed bag that it was packaged in, and the bag has not been opened or otherwise tampered with.

Body piercing jewelry includes all jewelry worn in any piercings in your body. This includes, navel rings, tongue barbells, eyebrow jewelry, nose jewelry, nipple rings, ear rings/jewelry, etc.

We guarantee all our jewelry to be 100% free of manufacturer defects. Defective jewelry will be replaced with the identical item only. Every item we sell is carefully inspected before it is shipped. Shipments are verified by weight to ensure that all items ordered are included in package.

Defective or damaged items, or items returned for other reasons, must be reported to BodySparkle within 7 days of receipt by customer.

Return Policy for 14K Gold Body Jewelry:
All 14K gold body jewelry pieces, such as captive rings, spirals, curved, straight or circular, 14 Gauge and larger, are custom made to order and are not returnable. Please refer to our measuring chart, or a piercing professional to determine the proper size before ordering any body jewelry.

All of the 14K gold Belly Button Rings featured on the BodySparkle Body Jewelry Web Site are custom made to your specifications and are not returnable. Please refer to our measuring chart, or a piercing professional to determine the proper size before ordering any body jewelry. All sales of 14 gauge and larger 14K gold body jewelry are final. Items are still guaranteed against manufacturer defects.

We are not responsible for replacement of jewelry damaged by misuse, improper care, or for jewelry ordered in the wrong size, style or material for your piercing. By purchasing from BodySparkle, you agree that you know what piercing jewelry type, size and material that is best for your piercing type, and you know how to care for your piercing jewelry and your piercing. If you do not know what piercing jewelry type, size and material that is best for your piercing type, please review and print our Free Body Jewelry Measuring Chart that is accessible from the right hand column of all pages on our web site. Or, we suggest that you consult with a licensed, reputable piercing professional, before you purchase any body piercing jewelry.

Please read product description carefully before ordering. We provide detailed information in our product descriptions, including sizes, colors, etc., but if you have any questions about the quality, construction, size or color, etc. of an item, please contact us and we will answer your questions before you place an order.